Effective Date: January 1, 2025
This Privacy Policy describes how ASTRA TRADING LLC / AIDI Trading Inc. (DBA: Astra Fitness) collects, uses, and protects your personal information when you visit our website, place an order, or otherwise interact with our business.
Payments and Billing:
All payments made on this website are processed through AstraPay, the billing platform used by Astra Fitness. Charges may appear on the customer’s bank or credit card statement as ASTRA FITNESS or AstraPay.
Information We Collect
- Personal details such as your name, billing and shipping addresses, phone number, and email address.
- Payment details including credit/debit card information (processed securely via third-party payment processors).
- Account login credentials (if you create an account on our website).
- Order history, preferences, and customer service communications.
- Non-identifying technical data like IP address, browser type, and device used.
How We Use Your Information
- To process and fulfill your orders and deliver products to you.
- To communicate with you about your orders, returns, or support requests.
- To personalize your shopping experience and recommend relevant products.
- To improve our website performance, security, and services.
- To comply with legal obligations and fraud prevention measures.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only with trusted service providers such as:
- Payment processors (for secure payment transactions)
- Shipping carriers and logistics partners
- Website analytics and marketing service providers (in anonymized form)
Data Retention & Security
- We retain customer records only as long as needed to fulfill orders and comply with legal obligations.
- All data is stored on secure servers with SSL encryption and strict access controls.
Your Rights
You may at any time request to:
- Access or receive a copy of your personal data.
- Correct inaccurate information.
- Request deletion of your personal data (subject to legal and accounting obligations).
For any privacy-related inquiries, contact us at support@astrafitness.us.
SMS Messaging Policy
Astra Fitness may use SMS (text messaging) to communicate with customers for
non-marketing purposes including:
• Order confirmations
• Delivery and shipment updates
• Billing verification
• Customer support and service conversations
By providing your mobile number and opting in, you consent to receive SMS messages
from Astra Fitness.
Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not shared with third parties or affiliates.
You may opt out at any time by replying STOP.
For assistance, reply HELP or visit https://www.astrafitness.us.
If you have questions, contact us at:
Email: support@astrafitness.us